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IT Skilled servicedesk employee

  • IT
  • Office Rotterdam
  • Posted date:
  • Closing date:

The position
Does it make no difference to you whether a workstation or server is standing still or with 10 knots per hour, but do you always want to provide the best IT support? As a service desk employee at Van Oord you can indulge yourself. From deep into the water to high in the air, our projects are often unique and are without exception full of technical, financial and organizational challenges. This also applies to our IT. Can you handle that? Then apply as a service desk employee at Van Oord! 

Your responsibilities
As a service desk employee at Van Oord you never know where a question comes from. From the head office in Rotterdam? Gorinchem? A Side stone dumping vessel in the Arabian or Baltic Sea? In the end, that does not matter to you either. 

  • Your focus is to ensure the proactive support of our infrastructure at 80 different offices worldwide and on board of more than 80 vessels; 
  • you offer the right first and second line support for an environment with 1000 servers and more than 4,000 users. You will dot this at the desk, on the phone or on board, because sometimes a problem can only be solved on the spot and then we will send you there; 
  • quality and service are very important to you, what we see in the way your administration is in order or the level of your participation in projects; 
  • a lot of variation in this dynamic function, your knowledge and ingenuity are needed on shore and on board of trailing suction hopper dredgers and cable-laying vessels. 

Job requirements
You employ your analytical skills, communication skills and pro activity to deliver added value to the customer. Through the combination of 'understanding the customer' and a process-based attitude, you always know where to find the best solution. If you have worked in an international enterprise environment before, this will help you. Furthermore, you bring along: 

  • a MBO education in an IT-related direction; 
  • at least two years experience with work on a Service desk; 
  • knowledge of networks, Office 365 and preferably an MCSA / MCSE certification; 
  • knowledge or experience with LEAN and continuous improvement; 
  • an enthusiasm from here to Tokyo; 
  • excellent command of the Dutch and English language in word and writing. 

We offer
You end up in a unique company with a typical Dutch product, a large IT environment and an international character. In the department we work hard on our own development and on yours and your 12 direct colleagues. In an open, free and direct work sphere within a typical Rotterdam mentality and the matching humor (which you should be able to handle). You also get:

  • a salary that suits your responsibilities;
  • bonus scheme;
  • excellent secondary employment conditions;
  • more than enough opportunities to develop yourself. 

About Van Oord
Van Oord is a leading global contractor in dredging, hydraulic engineering and offshore projects (oil, gas and wind). We are an innovative partner for our clients and have been contributing to the infrastructure of tomorrow's world for over a hundred years. Our people are committed, enterprising professionals with a passion for water and technology.

Do you want to be a part of Van Oord?
Apply online by using the button below. Not ready to apply yet? Please contact me for more information or other career opportunities at Van Oord. 

Feel free to come on board with us and join our LinkedIn! 

Acquisition for this vacancy is not appreciated.

Leonie Mulder
Leonie Mulder

+31 88 8262530

Apply for this vacancy
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